Terms of service

These terms are an agreement between HomeTek ("we", "us") and the business that signs up for HomeTek ("you"). By creating an account or using HomeTek you agree to them. If you are signing up for a business, you confirm you can agree on its behalf.

The service

HomeTek helps home-service businesses run quotes, scheduling, crews, invoices and payments. We may improve, change or remove features over time, and we will give reasonable notice before removing something you rely on.

Your account

• Keep your sign-in secure and tell us promptly about any unauthorized use.
• You are responsible for what happens under your account, including the people you invite to your team.
• Give us accurate information and keep it up to date.

Trial and fees

New accounts start with a free 14-day trial. After that, HomeTek is a paid subscription at the prices shown on our pricing page. Fees are charged in advance each billing period and are non-refundable except where the law says otherwise. We will tell you at least 30 days before a price change affects you.

Payments you take

Card and bank payments from your clients are processed by Stripe through your own Stripe account, under Stripe's terms. Stripe's processing fees are between you and Stripe. You are responsible for refunds, disputes and chargebacks with your clients, and for the prices, taxes and invoices you send.

Your data

You own the information you put into HomeTek. You give us permission to store and process it only to provide the service to you, as described in our privacy policy. You can ask us for an export of your data while your account is open.

You are responsible for having the right to use your clients' information, and for getting any consent you need before HomeTek sends them emails or texts on your behalf.

Acceptable use

Don't use HomeTek to:

• break the law or infringe anyone's rights;
• send spam or messages people haven't agreed to receive;
• upload malware, or try to break into, overload or reverse engineer the service;
• access another business's data.

We may suspend an account that puts the service or other people at risk. Where we can, we will tell you first and give you a chance to fix the problem.

Cancelling

You can cancel at any time; your account stays active until the end of the period you have paid for. We may end these terms with 30 days' notice, or straight away for a serious breach. After an account closes, we delete your data as described in the privacy policy.

Disclaimers

We work hard to keep HomeTek reliable, but it is provided "as is" and "as available". To the extent the law allows, we make no warranties beyond those in these terms, including any implied warranties of merchantability or fitness for a particular purpose.

Limitation of liability

To the extent the law allows, neither of us is liable for indirect, incidental or consequential losses, such as lost profits or lost data. Our total liability for any claim relating to HomeTek is limited to the amount you paid us in the 12 months before the claim.

Indemnity

You will cover our reasonable costs if a third party brings a claim against us arising from your business, your content, or your breach of these terms.

Changes to these terms

If we make material changes we will email you at least 30 days before they take effect. Continuing to use HomeTek after that means you accept the new terms.

Governing law

These terms are governed by the laws of the State of Texas, and any dispute will be handled in the state or federal courts in Travis County, Texas.

Contact

Questions about these terms: [email protected].